Zooks Calls Technician to Have Internet at Home.

Tere!

How’s everything? The other day I wrote a story about moving to the new place. For such an event we would need to get some necessary home appliances and daily essentials, but there is one more crucial thing — the internet.

I knew that I had a LAN cable hole at home, so I simply bought a WiFi router and was going to sign a contract with a provider. That was my initial plan.

In Estonia there are some internet providers. According to some people who I know:

  • STV: “Who would use such a provider?” by my former colleague
  • Tele2: the best
  • Telia: you won’t make a mistake
  • elisa: “Just expensive. Who needs it” by my friend

Now you know which one is best.

When signing an internet contract in Estonia, Telia would be the best option. If you can invest and afford, buying a router that works with a SIM card and signing a contract with Tele2 is also an option. (I wrote like this because I’m not 100% sure if Tele2 has a WiFi renting service.)

Based on my colleague’s and friends’ advice, I decided to go to Telia in the shopping centre. The clerk told me that I needed a technician, so I booked a time when he would come on the week that I would completely move in.

Then one Friday the technician came and said

This is the older type of internet.

?????

He mentioned there was Telia’s network in the building, but the network that went to my room was by elisa, so he had to bring a cable from the outside to the inside in order to connect the internet.









Neither the broker nor the owner said such a thing…








Also he said he had to make a hole to have cable for the internet around the doorframe. I called my owner, but the technician couldn’t speak Russian so the owner’s husband answered the call. We got a permission to make a hole, and the technician made an effort, but

I can’t proceed. There is metal inside so I can’t make a hole. 

Really.

Eventually the technician couldn’t have the internet at home, so we gave up.

Next day I went to the Telia shop, and cancelled the contract. Then immediately I went to the elisa shop and booked another technician. Their service was available even on Sunday. I saw some positivity to work at home on Monday.

On sunday the technician came to my place, and checked the internet status:

The connection is cut somewhere.

??????

Why????

Just in case I told him that the Telia technician came and made a hole, and he said that was probably the reason.

Although the technician had another booking in half an hour, I had a permission from the owner already, he made his effort.

After a while the technician successfully and thankfully set the WiFi, and I could work on Monday at home.

This time I learnt when getting the internet at home:

  • Go and talk to the provider before buying a WiFi router. (Possibly the WiFi cannot be used, and the providers give you an option to rent a WiFi router);
  • Call a technician definitely;
  • Give up providers if they are not in your room.

This is no one’s fault this time. However, I thought either the owner or the broker should have known this. By the way I lived in a flat without the internet in Kyoto some years ago, but I could get a rental Wifi router (pocket WiFi). In Estonia I couldn’t find such a solution. (All the pocket WiFi routers that I found were for travelling.)

And one more thing — it cost 10 EUR for 15 minutes at Telia to have a technician, but elisa didn’t charge me. Anyways, I’m glad to have the internet at home.

The hole is big so I cover it with a tape.

Have a lovely internet life at your place too.

Aitäh! 🙂

Leave a comment