Tere!

It’s been a while to post something new here, and yet the topic is still related to COVID-19.

Many of my friends know that I do like One Direction, and I was supposed to go to Harry Styles’s concert in May in Oslo. 

However, he rescheduled the concert due to COVID-19 and the new date is in February in 2021! I had to change or cancel the flights according to this change. This time I was going to fly with Norwegian Air Shuttle.

Norwegian Air Shuttle is a Norwegian LCC, which one of my American friends hates. Norwegian Air Shuttle had a few options for the passengers due to COVID-19 at that time: either to request full refund as Norwegian Air Shuttle’s Cash Points or to change the flights.

As mentioned, the new date of Harry Styles’s concert in Oslo is in February 2021. I had no idea what would happen in this time so I requested Norwegian Air Shuttle CashPoints as full refund of the flight tickets.

I applied for it in the beginning of April. Since this time the reason was COVID-19, I had to user Norwegian Air Shuttle’s special webpage.

But







Nothing happened for a while.

In two weeks after requesting Norwegian Air Shuttle the refund, I contacted them. They told me to send the CashPoins reward number which is different from the regular Norwegian Air Shuttle account number (membership).

I sent it to them.

But




Nothing happened again for a while.

I had waited for Norwegian Air Shuttle’s reply for another week. Then I contacted them again, who told me to send them the flight reference number as well.

Mate, you didn’t mention such a thing on the website.

I told them the reference number and had waited for one month. Norwegian Air Shuttle finally gave me the CashPoints as the full refund in the beginning of June.

It took two months.

It was the full refund, and yet it was in CashPoints, so I feel that I will have to pay a bit more when booking flights next time in CashPoints. On the other hand, I would say it was still better than nothing.

Last not but least, I personally feel that this sort of loss does not have a huge impact on my wallet or bank account or any financial side because we pay for the flight tickets way before the event would be occurred.

Though I had to cancel the flights, Harry Styles’s decision was wise.

Aitäh! 🙂